FAQs

We aim to be able to see you in our Dentist on 4th office within 7-14 days of your initial call. 

If you are in need of an emergency appointment, we will do our best to see you on the same day. If we are unable to treat your specific emergency, we work closely with our referring specialists in the area and will get you to a provider who can help.

Yes we do! If you call on a day we are open, we will do everything we can to see you the same day. 

If we cannot treat your specific emergency, we will get you to a provider who can help.

Please call us at the office as soon as possible to cancel and reschedule your appointment.  Please let us know no later than 24 hours prior to your appointment.  Your appointment is reserved for you and no one else–we respect your time, and request the same in return.  In the event of a cancellation within 24 hours of your appointment, you will be responsible for a R300 missed appointment fee.

In the event of a missed appointment or cancellation within 24 hours of your scheduled time, you will be responsible for a R300 missed appointment fee.

Please call us as soon as possible after your missed appointment to reschedule.

A dental cleaning is typically a painless procedure because there is no cutting or injecting involved. In some cases a deep teeth cleaning can be uncomfortable, but it shouldn’t be painful. You dentist will give you a local anesthetic, either in the form of a gel or an injection, so you shouldn’t feel any pain during the procedure.

There is very low risk from a single dental x-ray image

The dentist will check for any abnormal signs or concerns with your teeth and gums, and signs of oral cancer. The dentist will confirm what they think and begin to offer recommendations as part of a treatment plan.

Gingivitis is early stage gum disease. It happens when plaque and bacteria build up on your teeth. Common symptoms include red, swollen, bleeding gums.

Dental braces straighten your teeth and correct a wide range of orthodontic issues, such as: crooked teeth, crowded teeth, gapped teeth.

Regular dental check-ups are a pivotal part of maintaining overall health and well-being. They allow for the early detection and prevention of health issues, contribute to your systemic health, and save you money by avoiding more complex treatments in the future.

Receding gums are a condition in which your gums pull back from the tooth surface, exposing the root surfaces of your teeth. It is a form of gum disease.

Getting a root canal is relatively painless and extremely effective. You'll be back to smiling, biting and chewing with ease in no time. Saving the natural tooth with root canal treatment has many advantages.

A filling is used to treat a small hole, or cavity, in a tooth. To repair a cavity, a dentist removes the decayed tooth tissue and then fills the space with a filling material.

Implant surgery is considered a safe and predictable procedure, with success rates of up to 98% in healthy patients.

Daily flossing will remove impacted food and bacteria. It reduces the risk of developing cavities, and gum disease.

Before pulling the tooth, your dentist will give you an injection of a local anesthetic to numb the area where the tooth will be removed.If the tooth is impacted, the dentist will cut away gum and bone tissue that cover the tooth and then, using forceps, grasp the tooth and gently rock it back and forth to loosen it from the jaw bone and ligaments that hold it in place. Sometimes, a hard-to-pull tooth must be removed in pieces.

Entry-level medical aid plans usually pay for dental costs from members’ savings, whereas top-tier plans may cover the expenses from medical aid benefits. Schemes may pay for anything from basic dentistry all the way to specialised procedures, but even basic plans usually cover routine procedures such as fillings, extractions, x-rays, scaling and polishing, root canal treatment and standard plastic dentures. Benefits are typically limited if you’ve opted for a basic plan, and pre-authorisation is required.

We’ve added a booking button on the website for your convenience. If you are in pain or you need help urgently then we advise that you call us so we may assist you in a quicker way.

Yes, there may be some forms or additional information we may need from you.

Long lapses between cleanings typically lead to excessive build-up of plaque that will need to be addressed during the cleaning, which may contribute to the longer appointment time. But it’s definitely worth it—your teeth will feel much better and your gums will be much happier once it’s gone! Expect some slight discomfort during the cleaning, and possibly some bleeding of the gums, especially if you haven’t been diligent with flossing.

Be prepared to be told you may have acquired a cavity or two since your last visit

Yes, we only place composite fillings, these are the fillings patients refer to as tooth-coloured.

Yes, we do offer conscious sedation. Conscious sedation is a combination of medicines to help you relax (a sedative) and to block pain (an anesthetic) during a medical or dental procedure. Conscious sedation lets you recover quickly and return to your everyday activities soon after your procedure.